Contact Us

Dispatch Delays

Due to our summer sale being so popular, we are currently experiencing a high volume of orders. Please be aware that your order may be subject to dispatch delays. We are working very hard to get back to our normal dispatch speed as soon as possible. Thank you for your patience.

We have extended the opening hours of our customer service so that our customers are able to contact us at their own convenience.

Last updated: 29th June

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Customer Service: customerservice@alexandalexa.com

Press Enquiries: press@alexandalexa.com

Buying Enquiries: buying@alexandalexa.com

Marketing Enquiries: marketing@alexandalexa.com


UK & INTERNATIONAL: 0203 695 7833

USA: +1 201 731 2280


Monday - Thursday: 8am - 18.00pm (UK time)

Friday: 8am - 16.00pm (UK time)

Saturday - Sunday: Unfortunately our customer service is currently unavailable on weekends.