Contact Us

Normal Service

We are currently shipping orders within 1 business day.

We have extended the opening hours of our customer service so that our customers are able to contact us at their own convenience.

We have extended the opening hours of our customer service so that our customers are able to contact us at their own convenience.

Last updated: 2nd September

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Customer Service: customerservice@alexandalexa.com

Press Enquiries: press@alexandalexa.com

Buying Enquiries: buying@alexandalexa.com

Marketing Enquiries: marketing@alexandalexa.com


UK & INTERNATIONAL: 0203 695 7833

USA: +1 201 731 2280

Please note that our phone lines are only open until 18.00pm Monday- Thursdays, and 16.00pm on Fridays.


Monday - Thursday: 8am - 18.00pm (UK time)

Friday: 8am - 16.00pm (UK time)

Saturday - Sunday: Unfortunately our customer service is currently unavailable on weekends.