How do I use a discount code?

Follow the steps below to use your discount code: At checkout, click on the field "discount code". Enter the code and click "add". Keep in mind that you can only use one discount code per order. After the code has been used it is invalid. Good to know! Our discount codes can be limited to specific products, thresholds and/or campaigns.

Do you offer price match?

In case the price of an item you have purchased changes on our website within 14 days after your order was placed, we will of course help you with a price match. Please contact our customer service team who will assist you with a partial refund of the difference in price. The following requirements need to be met in order to be eligible for a price match. It has to be the exact same item and size you purchased that has a different price. The item needs to be in stock We only price match towards our own website. We do not price match towards other websites or companies. You cannot combine a price match with discount codes or other offers. If your order meets the requirements and you wish to apply a price match; We kindly ask you to first receive the order. Contact our Customer Service once you have looked through your order and decided on which item(s) to keep. Please provide us with a picture of the item with the lower price. We will price match the items your are keeping.

Campaigns & Offers - Alexandalexa -

Campaigns & Offers

You can find information about offers and campaigns in our ads, newsletters and at our website. Product and price information is provided with reservations for typographical errors, change of price, inventory, any incorrectly stated product descriptions / technical specifications and for items out of stock. NOTE: All offers/campaigns can differ depending on country and market regulations.

Follow the steps below to use your discount code:

At checkout, click on the field "discount code".
Enter the code and click "add". Keep in mind that you can only use one discount code per order. After the code has been used it is invalid.

Good to know! Our discount codes can be limited to specific products, thresholds and/or campaigns.

In case the price of an item you have purchased changes on our website within 14 days after your order was placed, we will of course help you with a price match. Please contact our customer service team who will assist you with a partial refund of the difference in price.

The following requirements need to be met in order to be eligible for a price match.

It has to be the exact same item and size you purchased that has a different price.
The item needs to be in stock

We only price match towards our own website. We do not price match towards other websites or companies. You cannot combine a price match with discount codes or other offers. If your order meets the requirements and you wish to apply a price match;

We kindly ask you to first receive the order.
Contact our Customer Service once you have looked through your order and decided on which item(s) to keep.
Please provide us with a picture of the item with the lower price. We will price match the items your are keeping.

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