Delivery terms

Please note that high order volumes in combination with internal system changes can currently lead to longer delivery times than those shown in the checkout.

We apologize in advance for any inconvenience.

Your order is being processed in our fully automated warehouse. Therefore, as well as for reasons of safety, no changes can be made to the address once the order is placed. However, if you have any questions regarding your billing or shipping address please contact our customer service.

Track Order

To track your order you just add your order number and the email address you used when purchasing your order.

Once your order has been shipped from our warehouse, we will send a delivery confirmation by email with tracking number / package ID. By clicking the tracking link in the delivery confirmation you will be directed to the courier website and will display the latest information about your delivery.

We ship all orders from the EU, therefore taxes and fees may apply if you place an order to a country outside the EU. We always recommend checking with the local customs office for more information.

We do not offer Tax Free products.